• Professor Jeffrey Braithwaite

    Professor Jeffrey Braithwaite
    Foundation Director, Australian Institute of Health Innovation, Macquarie University

    Professor Jeffrey Braithwaite, BA, MIR (Hons), MBA, DipLR, PhD, FAIM, FCHSM, FFPHRCP (UK), FAcSS (UK), Hon FRACMA, FAHMS is Foundation Director of the Australian Institute of Health Innovation, Director of the Centre for Healthcare Resilience and Implementation Science, and Professor of Health Systems Research, Faculty of Medicine and Health Sciences, Macquarie University, Sydney, Australia. He has appointments at six other universities internationally, and he is a board member and President Elect of the International Society for Quality in Health Care (ISQua) and consultant to the World Health Organisation (WHO).

    His research examines the changing nature of health systems, which has attracted funding of more than AUD $110 million. He is particularly interested in health care as a complex adaptive system, and applying complexity science to health care problems.

    Professor Braithwaite has contributed over 450 refereed publications, and has presented at international and national conferences on more than 900 occasions, including 90 keynote addresses. His research appears in journals such as The BMJ, The Lancet, Social Science & Medicine, BMJ Quality and Safety, and the International Journal for Quality in Health Care. He has received 40 different national and international awards for his teaching and research.

  • Nigel Edwards

    Nigel Edwards
    Chief Executive, Nuffield Trust

    Nigel Edwards is Chief Executive at the Nuffield Trust. Prior to becoming Chief Executive in 2014, he was an expert advisor with KPMG’s Global Centre of Excellence for Health and Life Sciences and a Senior Fellow at The King’s Fund.

    Nigel was Policy Director of the NHS Confederation for 11 years and has a wealth of experience in health and social care. He joined the organisation from his former role as Director of the London Health Economics Consortium at the London School of Hygiene and Tropical Medicine, where he remains an honorary visiting professor.

    Nigel has a strong interest in new models of service delivery and a practical focus on what is happening at the front line as well as a wealth of experience in wider health care policy in the UK and internationally.

    Nigel is a well-known media commentator, often in the spotlight debating key policy issues.

    Nigel is currently working with the WHO Regional Office for Europe and the European Observatory on Health Systems and Policies on developments in health care provision in Europe.

  • Professor Claire Jackson

    Professor Claire Jackson
    Professor in General Practice and Primary Care Research, Director, Centre for Health System Reform and Integration, University of Queensland

    MBBS (Uni of Qld) MD (UQ) MPH (UQ) CertHEcon (Monash) GradCert Management (QUT) FRACGP FAICD

    Claire has been active in integrated care innovation, education and research for many years, and has been extensively involved in health services research and reform since the early 90s. She has been a member of both the national Primary Health Care Advisory Group and the National Primary Care Strategy Expert Reference Group - guiding forces behind Australia’s national primary care reform.  She provided a commissioned paper for the National Health and Hospital Reform Commission on new models in primary care. Her description of the ‘beacon’ practice model, piloted at Inala Primary Care, was adopted as both the clinical prototype for the Australian Association of Academic General Practitioner’s endorsed model for GP Superclinics, and the basis for UQ’s successful $ 10 million Superclinic tenders.  Inala Primary Care won RACGP Qld ‘Practice of the Year’ in 2009.

    Since 2009, Claire has been a national driver in the Health Care Home initiative – publishing and presenting widely on the topic and sitting on national Advisory Committees for both Ministers Plebisek and Ley.  She has been Clinical Director of two $ 2.5 million Centres for Research Excellence in Primary Care Reform - one exploring new models of integrated care between hospital and community, the other investigating the impact of researcher and end-user ‘co-creation’ on clinical quality, patient experience, governance and models of care. She is currently Director, MRI-UQ Centre for Health System Reform and Integration

    Her current primary area of research interest is in health system reform involving primary care, a topic on which she has published and presented internationally. Her MD Thesis was entitled ‘Building an Integrated Health Care Delivery System around Primary Care’.  With Inge de Jong, Claire co-authored “Achieving Effective Health Care Integration – the Essential Guide”, a publication that sold over 1000 copies.  Claire was heavily involved in the development of Australian Divisions of General Practice, Medicare Locals, and Primary Health Networks and was a Ministerial appointment to lead the National Review of Afterhour’s Primary Health Care in 2014. She is Chair of UQ’s highly successful bienniel International Health System Reform Conferences.

    Claire is a Board member of the Hospitals Contribution Fund of Australia Ltd (HCF), Australia’s largest NFP private health insurer, and was Chair of Brisbane North Primary Health Network from 2015-17.  She sits on the Editorial Advisory Committee of the Medical Journal of Australia and is a member of both the Queensland Senate’s Integrated Care Working Group and the Department of Health’s Health Care Home Training and Evaluation Work Group. She is a past President of the Royal Australian College of General Practitioners (2010-12) and is an active clinician and GP trainer in Brisbane.

    She was a 2014 Finalist in the Qld Telstra Business Women’s ‘Business Innovation’ and ‘Community and Government’ Awards.

  • Dr Karen Knight

    Dr Karen Knight
    General Manager Advocacy and Engagement / QLD, NSW & NT Client Services, Vision Australia

    Karen is an experienced human services practitioner and Manager with significant exposure across the health, disability, aged care and mental health sectors. She currently leads Vision Australia’s service engagement across Queensland, Northern NSW and NT, leading 126 specialist staff.

    In addition, Karen leads the Advocacy and Engagement team of 15, and represents on national peak bodies and through media appearances on national and metropolitan channels. Karen is currently leading the organisation’s response to the NDIS and My Aged Care national reforms.

    Karen has more than 20 years’ experience working in her chosen fields. Over that time she has built a solid understanding and appreciation of what is required to lead people to make a positive impact on consumers, and achieve staff and organisational results.

    During her career she has provided high value to the organisations that she has worked for through strategic thinking, agility, attention to detail, willingness to share and an exemplary work ethic.

    As someone who is committed to continuous improvement, Karen will complete her MBA at the University of Queensland within the next 12 months. This will combine her business and strategic skills with her human services background.

    Karen is also a registered psychologist with specialisation in mental health promotion, youth suicide prevention, early intervention and child protection.

    After a lifetime of blindness, Karen is motivated to inspire others to reach their full potential.

  • Chris Pointon

    Chris Pointon
    Co-founder, #hellomynameis Campaign

    Chris Pointon co-founded the #hellomynameis campaign with his inspiring (late) wife Dr Kate Granger MBE. Chris and Kate’s lives were turned upside down over five years ago when Kate was diagnosed with terminal cancer whilst holidaying in California.

    Thereafter they concertinaed their lives into a shorter period in order to cram a huge amount into Kate’s remaining time on this planet. Along the way, the couple raised over £300,000 for good causes, travelled the world, met many celebrities and royalty and started a global campaign that improves patient care through the basic message of introductions entitled #hellomynameis.

    The #hellomynameis campaign is Kate’s legacy and Chris continues to champion the cause of compassionate care.

  • Melissa Thomason

    Melissa Thomason
    Patient Advocate

    Melissa Thomason is a Patient and Family Advisor who currently serves on the Board of Directors for the American Board of Family Medicine, on Patient and Family Advisory Councils in North Carolina and on working groups around the country. She is a remarkably passionate advocate who has shared her story with thousands of healthcare workers around the world and who has made the vital work of patient – centered care her life’s mission.

    A former public school teacher, she spends her time now championing the cause of collaboration with patients and families, caring for her father and being a mother to her ten-year-old son, Nate.


  • Dr Robert Pearl

    Dr Robert Pearl
    Clinical Professor, Stanford University and Forbes Magazine Contributor

    Dr Robert Pearl is the former CEO of The Permanente Medical Group (1999-2017), the nation’s largest medical group, and former president of The Mid-Atlantic Permanente Medical Group (2009-2017). In these roles he led 10,000 physicians, 38,000 staff and was responsible for the nationally recognized medical care of 5 million Kaiser Permanente members on the west and east coasts. Recently named one of Modern Healthcare’s 50 most influential physician leaders, Pearl is an advocate for the power of integrated, prepaid, technologically advanced and physician-led healthcare delivery.

    He serves as a clinical professor of plastic surgery at the Stanford University School of Medicine and is on the faculty of the Stanford Graduate School of Business, where he teaches courses on strategy and leadership, and lectures on information technology and healthcare policy.

    In 2017 he authored “Mistreated: Why We think We’re Getting Good Healthcare—And Why We’re Usually Wrong” a Washington Post bestseller that offers a roadmap for transforming American healthcare. All proceeds from the book benefit Doctors Without Borders.

    As a regular contributor to Forbes, Pearl covers the business of healthcare and the culture of medicine. His website RobertPearlMD.com features exclusive content on important healthcare news and events, and his digital newsletter “Monthly Musings on American Healthcare” delivers valuable insights to nearly 10,000 readers.

    Pearl has been featured on CBS This Morning, CNBC, NPR, and in TIME, USA Today and Bloomberg News. He has published more than 100 articles in various medical journals and contributed to numerous books. As a frequent keynote speaker at healthcare and medical technology conferences, he has addressed the Commonwealth Club, the World Healthcare Congress, and the Institute for Healthcare Improvement’s National Quality Forum, among many others.

    Board certified in plastic and reconstructive surgery, Pearl received his medical degree from the Yale University School of Medicine, followed by a residency in plastic and reconstructive surgery at Stanford University. From 2012 to 2017, Pearl served as chairman of the Council of Accountable Physician Practices (CAPP), which includes the nation’s largest and best multispecialty medical groups, and has participated in the Bipartisan Congressional Task Force on Delivery System Reform and Health IT in Washington, D.C.