FAQS

GENERAL INFORMATION | REGISTRATION | ACCOMMODATION | FLIGHTS |
SOCIAL EVENTS AND ADDITIONAL ACTIVITES | PROGRAM | ABOUT DARWIN | EXHIBITION

General information 

1. Where will the IGA Store Managers Conference 2019 be held?
The 2019 Cornetts IGA Store Managers Conference will be held across two venues being the Darwin Convention Centre and Adina Vibe Hotel Darwin Waterfront, click here for more information. 
Saturday internal rotations will be held at Adina Vibe Hotel Darwin Waterfront.
Sunday to Tuesday trade will be held at the Darwin Convention Centre. 

2. I have a special dietary requirement, how is this managed at the Conference?
When you complete the registration form, indicate your special dietary requirements when prompted. This information will be provided to the venue to ensure a meal will be prepared for you at each conference catering break and social function. Please introduce yourself to the venue staff onsite to locate your individual meal. Please note that sometimes your dietary requirement may already be covered under the main meal, in which case no separate meal will be provided. 

3. Will there be free WIFI?
Yes, complimentary wifi will be available to delegates at both the Adina Vibe Hotel Darwin Waterfront and the Darwin Convention Centre. 

4. What is the Conference dress code? 
The dress code for conference sessions is smart casual. Please see more information on dress codes for the social events and additional activities here

registration

1. How do I register?
Click here 
and complete the appropriate online registration form. 

2. Do I need to register?
Yes, each conference attendee must be registered by completing the appropriate online registration form.  

3. Can registrations be shared? 
No, due to the scale of the event each registration is limited to one delegate. 

4. Can I transfer my registration?
Registration is transferable in the event of a cancellation and with the approval of IGA Head Office. All transfer of registration requests must be made in writing to Iceberg Events via email. 

5. Can I bring guests to social functions?
No, additional social function tickets are not available to purchase. 

6. When will I receive my confirmation letter?
All registered conference attendees will receive their confirmation letters approximately one month prior to the conference. Contact Iceberg Events via email if you have not received your confirmation letter. 

accommodation

1. Can I extend my booking? 
Yes, please note that you will be responsible for any additional charges including accommodation, transfers and flights. If you are a Store Manager this change must be approved by IGA Head Office. To request a change to your accommodation please contact Iceberg Events

2. I need to make a change to my booking, who do I contact? 
To request a change to your accommodation please contact Iceberg Events. Please note that you will be responsible for any additional charges including accommodation and flights. If you are a Store Manager this change must be approved by IGA Head Office. 

3. Is breakfast included in my accommodation booking? 
Yes, breakfast will be served at the Curve Restaurant at Adina Vibe Hotel Darwin Waterfront. 

4. What do I need to do upon arrival at the hotel? 
Store Managers: drop off your bags at concierge and make your way to sessions upstairs. If you have provided a credit card authorisation form prior to arrival you will be able to collect your key at the conclusion of sessions. If you have not provided a credit card authorisation form prior to arrival you will need to go back to reception at the conclusion of sessions to check-in. 
Suppliers: make your way to reception advise your name and that you are with the Cornetts IGA Conference. 

Flights

*Please note that flights and transfers are not included for suppliers (sponsors) and will need to be arranged at the supplier's own expense. 

1. When will I receive my flight tickets?
Store Managers and Head Office staff will receive their confirmation letters including flight details approximately one month prior to the conference. Contact Iceberg Events via email if you have not received your flight tickets. 

2. There is an error on my flight ticket who do I contact? 
If you identify an error on your flight tickets eg: incorrect spelling of name, please contact Iceberg Events immediately.

3. I want to change my flights who do I contact?
To request a change to your flights please contact Iceberg Events. Please note that you may be responsible for any additional charges including accommodation and flights. This change must be approved by IGA Head Office. 

4. What do I do if my flight is delayed or cancelled?
In the event of a flight delay, schedule change or cancellation, delegates should contact Emma Slater of Iceberg Events on +61 7 3876 4988 or 0411 527 383 immediately. 

5. How much baggage can I travel with?
Carry-on Baggage:
Qantas and Jetstar will allow one small item and one main item of carry-on baggage. The small item must be able to fit under the seat and the main item must not exceed a maximum of 7kgs or be larger than 56cm (h) x 36cm (w) x 23cm (d). 
Checked Baggage: all Qantas flights include a 23kg weight limit for checked baggage. If you are travelling on a Jetstar flight 20kgs of checked baggage has been pre-purchased for your trip.  You may visit the Qantas or Jetstar website for more detailed information on their baggage restrictions.  Hinterland Aviation flights allow a 20kg checked baggage limit (Including Hand Luggage). Please note that any baggage exceeding your included limit will be at your own expense.

6. When should I check-in for my flight to Darwin?
The majority of airlines request that you arrive 1-2 hours prior to your flight for check-in. Generally, check-in closes 30mins prior to departure. We recommend that you refer to your flight tickets for more information on your check-in requirements.  

7. Do I need photo ID to check-in for my flight? 
Yes, upon check-in you may be asked to show your photo ID (eg: drivers license or similar) to confirm your identity, please ensure you have this ready upon check-in at the airport. 

8. Can I check-in for my flight online?
Yes, please check your flight ticket for your airlines processes around online check-in. 

SOCIAL Events AND additional activities

1. Are social functions included in my registration?
Yes, each registered delegate is entitled to attend each of the social events and the group activity. 

2. Can I bring guests to social functions or the group activity?
No, additional social function and group activity tickets are not available to purchase. 

3. Where can I find our information on the social functions?
Please see the social events and additional activities webpage here for more information. 

4. Where is the Gala Awards Dinner being held?
The Gala Awards Dinner will be held at the Darwin Aviation Museum.

5. What is the theme for the Gala Awards Dinner?
The theme for the 2019 Gala Awards Dinner is M*A*S*H so get your best Hawkeye, Hot Lips or Klinger outfits ready! Don't forget you are only limited by your imagination.

6. Do you need a last minute outfit for the Gala Awards Dinner? 
Penny's Fancy Dress - One Stop Party Box

Shop 5/408 Stuart Hwy, Winnellie, NT 0820
Ph: (08) 8947 1269
Open: Mon-Fri 9.30am - 5.30 pm and Sat 10am - 3pm

7. How do I register for the optional activities?
In 2019 there will be no optional activities as there has been in previous years. This year we invite all attendees to participate in the Jumping Crocs Group Activity to be held on the afternoon of Monday, 13 May 2019 from 1pm. 

8. What is the Jump Croc Group Activity?
The Jumping Crocs Group Activity includes a cruise on the Adelaide River, home to over 1,600 crocodiles and view these prehistoric creatures up-close! Enjoy superb views across the floodplains with an amazing array of native birdlife as well as a diverse range of reptiles, mammals and marsupials. 

9. What should I wear to the social functions and Jumping Croc group activity?
Crocosaurus Cove:
smart casual
Mindil Markets: casual
Jumping Crocs Group activity: casual (make sure that you wear enclosed walking shoes, we recommend that you also bring sunglasses, hat, sunscreen, water bottle and a light jacket)
Pee Wee's: smart casual
Gala Awards Dinner: M*A*S*H 
See more information on the conference social functions and group activity here

program

1. Where can I find the program?
Click here
to view and download the conference program, note that the program is current at the time of publishing and is subject to change without notice. 

2. What is my rotation schedule?
Store Managers: your rotation schedule will be provided to you upon collection of your name badge from the registration desk and will be located in the back of your name badge. 
Suppliers: your rotation schedule will be provided to you with your confirmation email approximately one month prior to the conference. 

About Darwin

View more information about Darwin, suggested restaurants and activities here

EXHIBITION INFORMATION: SUPPLIERS

Please see the Exhibition Information page for more information regarding the exhibition including, bump-in, bump-out, storage, deliveries and more.