FAQ

GENERAL INFORMATION | REGISTRATION ACCOMMODATION SOCIAL FUNCTIONS

GENERAL INFORMATION

Where will the FLPA Family Law Retreat be held?
Peppers Noosa Villas & Resort is located at 33A Viewland Drive, Noosa Heads, QLD 4567. Click here to view more information about the Retreat venue. 

When should I arrive?
Check the e-program as this will assist you with making travel arrangements. The best time to arrive for the Retreat is either Thursday 25 November (for the Welcome Reception) or Friday 26 November (early morning before sessions). This is dependent on where you are travelling from. Delegates are welcome to arrive prior to Thursday 25 November and extend your booking with the hotel. Click here to view information on extending your stay. 

When should I leave?
The committee recommends that all delegates stay for the Post-Retreat Drinks on the afternoon of Saturday 27 November and depart Noosa at its conclusion or on Sunday 28 November (this will depend if you are extending your stay). 

Will there be parking available at the venue?
Car parking is available onsite and is complimentary.

Please note when driving, we have two entrances dependent on the time of day:
From 7am to 7pm access via 33a Viewland Drive. 
From 7pm to 7am access via 5 Morwong Drive.

I have a special dietary requirement, how is this managed at the Retreat? 
When you complete the registration form, indicate your special dietary requirements when prompted. The Retreat Organisers will pass this onto the venue to ensure a meal will be prepared for you at each catering break and social functions (if you are in attendance). Please introduce yourself to the venue staff onsite.

Will there be free WiFi?
Free WiFi will be available for delegates within the session rooms and trade exhibition. The WiFi access code will be supplied to you onsite at the event.

What is the Retreat dress code?
We recommend business or smart casual attire for the Retreat sessions. Session rooms are often cooler than many people find comfortable, so we recommend bringing a sweater or light jacket. 

REGISTRATION

How do I register?
Registration is available via an online registration form - click here to view the registration pricing and information. 

Is FLPA membership required to attend the Retreat?
No. However, there is reduced registration pricing for FLPA members. Click here to view the registration pricing. For information about FLPA membership, contact membership@flpa.org.au.

Can registrations be shared?
No. Each registration is limited to one delegate and cannot be shared by two people swapping.

Can I transfer my registration?
Registration is transferable in the event of a cancellation. All transfer of registration requests must be made in writing to the Retreat Organisers via emailClick here to view the registration terms and conditions. 

Can I bring guests to the social functions?
See the social functions section below. 

What currency will my registration fees be charged in?
Registration fees for the Retreat are being charged in Australian Dollars and are inclusive of the Goods and Services Tax (GST).

When will I receive my confirmation letter and tax invoice?
Standard processing time is 24 - 48 hours. If you register on a weekend, you will be emailed the next business day. Your confirmation email will include;

  • Confirmation letter listing your registration selection, optional extras and accommodation details (if selected)
  • Tax Invoice 
  • Important links to the Retreat website

​What do I need to bring with me to the registration desk onsite?
We recommend bringing your confirmation letter with you as this outlines all of your registration details and outlines if you have booked additional tickets to the social functions. If you are replacing a colleague's registration, you will be required to present identification at the registration desk. 

Is there a discount for not-for-profits or group bookings?
FLPA members receive a discounted rate. Click here to view more information about the registration rates. 

ACCOMMODATION

What accommodation rates are available?
Special accommodation rates are available to Retreat delegates at Peppers Noosa Resort & Villas. Click here for more information about accommodation. 

Who do I contact to make an accommodation booking?
Accommodation bookings can be made via the online registration form. 

If you have already registered for the Retreat, please contact the Retreat Organisers to add accommodation. If you contact the hotel directly, they will refer you to the Retreat Organisers to secure the special delegate rates. 

Can I extend my booking and have a holiday?
The special accommodation rates are valid for the nights of 25 November/26 November/27 November when booked with Iceberg Events. Any dates outside of this range are subject to availability and a different pricing schedule. Contact the Retreat Organisers to discuss your booking if you have any questions about extending your stay. 

I need to make a change to my accommodation booking, who do I call?
Please contact Iceberg Events, the Retreat Organisers, if you have any enquiries or changes to your accommodation booking. We are managing the group booking with Peppers Noosa Resort & Villas, and they will instruct you to contact Iceberg Events directly. 

Is breakfast included in my accommodation booking?
Breakfast is included in the accommodation, where specified on the accommodation webpage and online registration form. 

What do I need on arrival at the hotel?
If you have booked accommodation via Iceberg Events and the online registration form, you will only need to provide your name to hotel reception. You will be asked to supply a $200 credit card authorisation or a $200 cash bond upon check-in, which will be returned to you upon check-out. Click here for check-in and check-out times. 

SOCIAL FUNCTIONS

Will there be a welcome reception?

Welcome Drinks will be held on Thursday 25 November 2021, from 5.30pm - 7.30pm on the Terrace, Peppers Noosa. A ticket to the Welcome Drinks is included in full registration.

Is there a social function on the final Retreat day?

Relax and mingle with FLPA friends and colleagues at the end of the Retreat on the afternoon of Saturday 27 November 2021 from 3.30pm-5.30pm. Whether you are heading home on Saturday afternoon or staying in Noosa to make the most of the weekend, there is time for a last catch-up on Retreat learnings and highlights. A ticket to the Post-Retreat Drinks is included in full registration.

Can I bring guests to the social functions?
Delegates are able to purchase additional tickets to the social functions for accompanying persons. Additional tickets must be purchased for these individuals. Click here to view pricing and how to book. 

I can't remember if I purchased tickets to the Welcome Drinks/Retreat Cocktail Party/Post-Retreat Drinks?
If you have registered as a full registration, you will have a ticket to the Welcome Drinks, the Retreat Cocktail Party and Post-Retreat Drinks automatically included. You can also purchase additional tickets to these social functions if required (refer to the above section). 

Are there any other activities at the Retreat?
Full registration includes a ticket to Yoga on the Beach on Saturday 27 November 2021. Start the day with your feet firmly in the sand with yoga on Noosa Main Beach. Watch the early morning paddle boarders and surfers as the waves roll in as you stretch and warm up your body and mind for the day ahead. Please tick your attendance to this on your online registration form.

Please contact the Retreat Organisers if you wish to check which social function tickets you have within your registration.