Important Sponsor Information


Thank you for sponsoring and exhibiting at the upcoming IHEA Conference to be held on 11-13 October 2017 at Pullman Melbourne Albert Park.

The below outlines important information about your exhibition booth and attending the conference. 

We look forward to seeing you in Melbourne! 


If you haven’t already done so, please register your complimentary attendee/s or extra exhibitor staff for the conference. Please note each attendee is required to complete a separate online registration form.

Complimentary Sponsor Registrations
Complimentary registration includes attendance at the Trade Night, Plenary Sessions, Technical Tours and Conference Dinner.
Note: a separate form must be completed for each attendee 

Platinum Partner: Eight (8) x complimentary conference registrations  
Gold Partner: Four (4) x complimentary conference registrations
Silver Partner: Two (2) x complimentary conference registrations  
Conference App Partner: Two (2) x complimentary conference registrations  
Conference Dinner Sponsor: One (1) x complimentary conference registration & five (5) x complimentary additional tickets to the Conference Dinner
Trade Night Sponsor: One (1) x complimentary conference registration & four (4) x complimentary additional tickets to the Welcome Reception
Plenary Session Sponsor: One (1) x complimentary conference registration
Exhibitor: One (1) x complimentary exhibitor registration

Extra Exhibitor Staff
Extra Exhibitor Staff Registrations includes access to the exhibition area, name badge, catering breaks during the Conference and the Welcome Reception/Trade Night. The Extra Exhibitor Registration DOES NOT INCLUDE attendance to Plenary Sessions
or the Conference Dinner. 

Extra Exhibitor Staff: $440 per person

Booth Allocation, Floor Plan & Exhibitor Guide

You should have now received your booth allocation number via e-newsletter from

Please click here to view the trade floor plan.

Exhibition – exponet

ExpoNet have been appointed as the official supplier for the exhibition and look forward to meeting your booth equipment and furniture needs. 

Each exhibition booth is 3m x 2m and comes with a fascia sign (black lettering on white corflute) on all open aisle frontages, 2 x Track spotlights, 1 x single power outlet. The walls are 2.5mH Polished aluminium frame with white melamine infill panels and the flooring is the existing venue carpet. Anything outside of the above specifications is to be arranged at the exhibitors own expense.

The Pullman Melbourne Albert Park can also provide a complimentary clothed trestle table and 2 chairs for your booth, if you require a trestle table and chairs, please click here to book before 22 September 2017. Please note that your booth will be empty unless you request a trestle table and chairs as above, or if you would like to book anything additional for your booth, please view the ExpoNet catalogue here

A representative from ExpoNet, the appointed exhibition supplier, will provide further information directly to you for confirming your fascia signage and furniture equipment.

If you need to contact ExpoNet regarding your booth requirements, please contact the Exponet Customer Care Team via phone (02) 9645 7070 or email

Exhibition - Bump-in & Bump-out

All exhibitors will have access to the trade area in Grand Ballroom 5-7 + Lobby on Wednesday 11 October 2017 from 12.00pm.

All booths must be set up before 5.30pm in order for the Welcome Reception to commence at 6.00pm in the exhibition area.

Exhibitors are required to pack down their booths at 1.00pm on Friday 13 October following the conclusion of the lunch break. It is essential that noise is kept to a minimum as conference sessions will recommence after the lunch break. Items from your booth must be cleared by 1.30pm in order for the exhibition supplier to commence dismantling the booths. 

Please click here to download the Pullman Melbourne Albert Park exhibitor guide.

Exhibition - Delivery Information

Any items for your exhibition booth can be delivered to The Pullman Melbourne Albert Park from Wednesday 4 October, deliveries prior to this date will not be accepted. 

All deliveries need to come via the Receiving Bay in Queens Lane between 7.00am to 3.00pm Monday – Friday (not including public holidays). 

All items must be clearly labelled with the exhibition delivery docket. It is important that all of the information is completed, in particular your allocated booth number. This will assist the venue in ensuring your items are delivered to your booth prior to exhibitor bump-in. Please ensure this label is attached to all boxes being delivered to the venue.

Click here to download the delivery docket. All exhibitors must use this delivery docket, and mark your freight appropriately. This delivery docket includes important instructions for the courier when delivering your freight to the venue.

Please notify Krysty Monks from Iceberg Events at of anything that is being delivered to the Pullman Melbourne Albert Park so each item can be tracked to the Conference.

Goods to be collected after the event should be sealed and properly addressed with the sender's name and contact
phone number. All goods must be collected by the end of business on Monday 16 October 2017. Should goods not be collected by this date they will be deemed abandoned and disposed of accordingly. Please ensure that your items are correctly labelled with your courier's consignment note and the venues outgoing delivery docket. Click here to download the outgoing delivery docket.

Exhibitor Prize Draw

A great way to encourage delegates to visit your booth and to collect contact information is to run a prize draw from your booth. Some prize draw options that you may wish to consider include:  

  • Business card draw: delegates must provide their business card to enter the draw.
  • Question and answer draw: delegates must answer a question about your company to enter the draw. This question can be included on a competition form which is collected from your booth. This encourages people to find out about you!
  • Raffle ticket draw: delegates must collect a raffle ticket from your booth to enter the draw

If you wish to organise and run your own prize draw please email the details of your draw and prize(s) so that the details can be included in announcements at the conference. Some draws will be drawn in the final session on Friday 13 October 2017.