Sponsorship Terms and Conditions

Sponsor agreement

Completion of the sponsor agreement form does not confirm acceptance of offer. IHEA reserves the right to determine which applications are accepted. All sponsorships will be confirmed in writing by Conference Organisers, Iceberg Events.


All payments must be received by the due date. Failure to comply with payment terms may result in the sponsor not receiving full benefits as outlined in the package.

All sponsors’ benefits are conditional on receiving payment, and receiving artwork, goods etcetera in a timely manner and are subject to meeting publication deadlines.

Should a sponsorship benefit precede payment that benefit will no longer be available to the sponsor.


Notification of cancellation must be submitted in writing to the Conference Organisers prior to 11 February 2022 (50% of total sponsorship will apply as a cancellation fee). Cancellations made after 11 February 2022 will receive no refund.

The sponsor and/or exhibitor shall not be entitled to any refund in the event of cancellation of the sponsorship because of industrial action, blackouts or any cause outside the control of the Conference Organisers.

COVID-19 Cancellation

In light of the continuing uncertainty regarding social gatherings during the COVID-19 pandemic, the following recourse is offered to Exhibitors should the 2022 live event be cancelled due to circumstances beyond IHEA’s control:

The live event will go ahead unless there is a government directive to cancel due to COVID.  If the event is completely cancelled, Exhibitors will be given the option to receive a refund, or to leave the funds to be applied to a similar future IHEA event.

If exhibitors are unable to attend the event due to state specific border restrictions, it is the exhibitor’s responsibility to exhaust all options to send a representative from an alternative location.  If the exhibitor has no representative that can attend the event due to border closures, their exhibitor fee will be held as credit for a similar future IHEA event.

Exhibition trade display allocation

All exhibition trade displays will be allocated by level of investment and then on a “first come, first served” basis.

IHEA has the exclusive right to allocate exhibition trade displays available to the exhibitor and may alter the exhibition, should it prove necessary. The exhibitor’s wishes will be considered as far as possible.

The final exhibition floor plan may vary resulting in trade display position changes from the original floor plan due to updated trade floor plans.


Must have current public liability insurance cover for their trade displays.

Are wholly responsible for the security and safekeeping of items and staff at their trade displays.

Will be responsible for any damage to the walls or the floor of the building occupied by the trade display.

Will be responsible for any loss or damage to the trade display, partitions, electrical fittings, and lights provided for the exhibitor.

The offering and distribution of promotional materials may only take place within the immediate vicinity of trade display, except where expressly permitted.

Participation is entirely at the exhibitors’ risk. The exhibitor guarantees the Conference Organisers against all claims by third parties in consequence of damage caused by the exhibitor during the exhibition.

Conference Organisers

May postpone or amend the time the exhibition will be held to a more suitable time.

Shall not be held liable for any losses, damage, or injuries caused except in cases of demonstrated negligence.

Liability waiver

In the event of industrial disruptions and any other circumstances that occur that mean the IHEA Healthcare Facilities Management Conference cannot take place, the organisers accept no responsibility for losses incurred by conference participants, sponsors and exhibitors.

Participation in the exhibition does not imply any endorsement or approval by IHEA, and IHEAtakes no responsibility in relation to the displays, products representations or promotional material of the participants. IHEA has not assessed, endorsed or approved any display, product representation or promotional material.