Mercedes Jabalera, Spain

Head of Quality, Hospital Sant Joan De Déu

Healthcare professional with over 15 years’ experience in Quality Management. Currently, she holds the position of Head of Quality at Sant Joan de Déu, a leading referral paediatric Hospital in Barcelona. She is also coordinator for the EMC2 program, an innovative quality methodology, and strategic coordinator for patient safety. She lectures on the postgraduate Safety and Quality program at Barcelona University and sits on the Catalan government’s minority illnesses committee. A biology graduate, she also has Master’s degrees in Biotechnology and in Quality Improvement and Evaluation Methodology. Strong teamwork and communication skills are her chief assets.

View all speakers